WD Community

Tincidunt Praesent

dswv42, you may want to follow the thread at

and chime in their. It appears that I have gotten 2 different WD Techs that have told me to have my 4TB Gold Drive replaced because of this issue and another user has been told his drives are fine from a level 3 support tech. I am in hopes that we can get enough people discussing this issue that WD will issue a formal statement. The WD tech. I spoke with said he would escalate the issue… I also mentioned the above forum to see the issues we are experiencing.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.