WD sent me a message to update my Passport Software, so I attempted to follow the instructions. NOW it tells me that WDDM Service is not running and I cannot access the drive.
I have tried to re-install the upgrade and there has been no change. I have attempted to find WDDM and the only thing I find in searching my computer is 2009/2012.
I am using Windows 8 on an HP Laptop.