After installing FW 307 mycloud would not do the automatic safepoint I have set to run everyday at 0300, it updates with no problems manually. The FW was updated with the WD permission fix and then it updated to FW 308, everything working except for the automatic safepoint update. Anyone else expe…

I am running 308 with Safepoint turned on and daily auto-update. Has been working well since update which surprised me as it was pretty rocky previously. Runs daily and has not had any errors for past week or so. Nothing special about my config though no Townky or TimeMachine activated. Only su…

having same issue here… Safepoints will not update automatically. Support even had me do a factory reset on the device, didn’t fix the problem.

Please let me know if you ever get resolution. I now do a manual update, that does work but I really do not like it, I sometimes forget to do it so I have a week or two with no backup. I have had no further contact from support, apparently there is no fix other than to replace the drive.

Ron, it probably will not get resolved until the next product release. I did some research and found a good on-line backup solution. SOS Online Backup. It’s about $12.00 per month and it’s super fast on-line encrypted backup. They are one of the only solutions that will backup a mapped network dri…

If this was raised a couple months ago, why hasn’t WD addressed it yet, or even commented on it? I’ve got the same problem. I’ve contacted WD support, but no reply.

WD Community

Safepoint will not do the automatic update after FW update(s)

Legacy Products My Cloud OS 3

nicktee55 December 29, 2015, 6:51pm 7

I gave up on Safepoint long ago. If you’re a bit tech-savvy, try my alternative at:

Alternative to Safepoint

Faster and far more reliable!

Hope this helps
Nick

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Safepoint will not do the automatic update after FW update(s)

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