I’m pleased with my new MyBookLiveDuo. I’ve successfully configured the device, transferred a significant amount of data to the public folders, but am having trouble trying to set up private folders.
I’ve created a user account on the MyBookLiveDuo and assigned it a password.
I’ve created a share folder, set it to private, and assigned the user account to it.
On my Win7 box, I can see the private share and when I try to access it or map it, it asks me for two passwords:.
The first password is “Enter Network Password.” I enter MyBookLiveDuo<user account> and the password assigned to that account. The system accepts that username password.
However, a second dialog box comes up “Windows Security” and it asks me for another username/password. I can’t find a username/password pair that will work for this dialog box.
What do I enter to attach this directory to my machine?
Thanks, but that doesn’t seem to be working. When I run the command it just returns the help saying what the format should be. And, I assume there is a typo, right. You typed
I spent almost two hours on the phone with tech support and they eventually fixed the problem. It took them awhile and I’m not sure they actually had a clear plan. They were largely just trying different things and eventually some combination of those steps worked. I think it was one when they cleared my local machine’s “credential manager.”
Ive got the same issue but I’m running a mac connecting to my mac duo, any ideas as I’m about to take the box back to the shop for a refund. I bought it to be simple to use not have to resort to a forum to do a simple share.
Jonsey, you can’t be having the same problem, as Macs don’t have the same private-share credential limitation that affected the user above (with Windows.)
Perhaps you should start with explaining what the issue is with as much detail as possible.