I just bought a My passport Essential and tried to install it on a PC under Windows 7.
When I tried to install the software I obtain an error message stating that the system could not find the file “C:\Program Files\WesternDigital\WD SmartWare\Front Parlor\WD SmartWare.exe”.
I search on Internet and on the Forum and found some advices about checking .Net and Flash player version, then installing patchs. I did it but the installation failed again.
It seems to be a “classical” bug but I really would like to be able to use this device: does it mean that the software WD SmartWare doesn’t work and I have to use Windows Backup facility which seems to be not ver powerful?
Thanks for any answer.
Regards.