My Book Live won't turn on-Please help!

I have a My Book Live i bought to back up my 1TB mac. It was so painfully slow that I also bought a My Book which I use to back up daily.

With all the MacBooks around here I thought it would be convenient to try and use the wireless device again, so I just went to try and use the My Book Live and noticed that there was no light on the front. The lights on the back indicating a network connection were on. I unplugged the drive and plugged it back in and no now lights are on at all. I tried different outlets and a different power supply and still nothing. Totally dead - no sounds at all when plugged in so I am sure there is absolutley no power.

I’ve only used the drive maybe once or twice because it was just too slow, so it’s not like I wore it out.

Any suggestions, or is it a doorstop now?

I hope someone can help - I love Western Digital products and would be really dissappointed if this thing died with virtually no use at all.

Welcome to the Community.

It’s possible for the Power Adapter to be at fault. If so, WD Support can provide you with another one under warranty. You can do so either by phone or email.

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http://support.wdc.com/contact/index.asp?lang=en

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