My Book Live not always found

Hello everyone.  Just picked up My Book Live 3 TB NAS and when it works it’s great.  I just got it the other day, set everything up and transferred everything that I needed. Everything streamed fine but last night it wasn’t showing up on my Samsung TV or my Samsung phone. 

I opened the dashboard and rebooted it any everything was fine. I even turned off the power saver feature so that it wouldn’t sleep.  Today I had the same problem.  I had to reboot again for my devices to recognize the drive. 

Is this a known problem or do I have a defective unit?  Any help would be appreciated. 

Also, when I try to create a Safepoint I get an error saying that no devices could be discovered. This is a bit frustrating for a brand new product,. 

Hi,

Please follow the instructions on the link below to change the Twonky media server to DLNA, also make sure the firmware is up to date.

http://wdc.custhelp.com/app/answers/detail/a_id/5735

For the safepoint issue please make sure the destination folder is shared over the network.