My book live never sleeps

Hi,

My MBL only goes sleep when I turn off the Twonky media server, I have enable all other function, including SSH and FTP, remote access. Also my MBL drive is mapped on my Windows 7 PC and it goes to sleep even if I’m using the PC, but the main reason i bought the NAS was because the DLNA streaming capabilities, so this is not working for me.

Only the original firmware 1.5.? worked ok, but the remote access was slow and buggy, then they changed to WD2GO, the remote acces worked much better but they screw something and the MBL does not goes to sleep.

A Couple of months ago, I receive a WD survey about my satisfaction and possible recommendation of the MBL drive, I rank t it high, but now i’m disapointed of this device so i’m not recommend it anymore.

Please fix this sleep issue soon.

Hello,

I had the same problem after firmware upgrade from 1.x to the current 2.x firmware.

My problem could be solved, by deconnect the MBL from the router. Connect it directly

to the PC (no cross-over cable needed) and reconnect back to router.

Steps I did:

  1. Shutdown MBL

  2. Disconnect MBL from router

  3. Connect MBL to PC (with common patch cable) 

  4. Start MBL

  5. Test new direct connection to MBL

  6. Shutdown MBL

  7. Disconnect MBL from PC

  8. Connect MBL to router

  9. Start MBL

  10. enjoy :slight_smile:

I get this instruction form the WD support.

But I don’t understand why the MBL is now working correctly?!

Regards,

Daniel

Neither do I.  The instructions make no sense to me and I’m a time served network administrator so there is not much I don’t know about networks.

I got the following from their support:

“if you want to determine the reason why the drive is not going to sleep mode firstly go to the dashboard > settings > system > energy saver, after going to energy saver you should be able to see the option to enable it and set the time, set the time to the minimum and then unplug the unit router from the other devices so the only thing you have connected to the device is the router itself, and i’m pretty sure that by doing this you will get the blue light. If so just make sure you stop everything that’s accessing the drive (inluding the backups) so you can get the blue light all the time.”

Makes no sense

Hello LDaniele,

thank you LDaniele for these instructions! now mybook live works correctly (stand-by is ok) !

instructions:

  1. Shutdown MBL

  2. Disconnect MBL from router

  3. Connect MBL to PC (with common patch cable) 

  4. Start MBL

  5. Test new direct connection to MBL

  6. Shutdown MBL

  7. Disconnect MBL from PC

  8. Connect MBL to router

  9. Start MBL

  10. enjoy

thank you

best regards

Just got the following update from WD:

In this particular case what i would recommend is to wait for a firmware update, since you state none of the devices on the network are accessing the unit it should be going to sleep.

Now even if you don’t get the blue light the internal drive that’s on the enclosure will slow down to 5400 RPMs when idle to prevent overheating and to save power, so in other words the device will not be harmed if that happens, however that’s not normal and the drive should be going to sleep mode.

I have two 3TB drives. One goes to sleep and the other one never does. I loaded up the new update on both drives last night and was expecting to see two blue lights this morning. One solid blue and one solid green -STILL.

Both drives are on the same home network, and both are configured with the settings exactly the same, except the drive that never sleeps is set to back up my laptop. The laptop was offline all last night.

Any ideas as to how to get the green light hard drive to enter sleep state without changing the setting for no backup for the laptop?

Now doing a ‘factory reset’.

I completed a ‘Full Factory Restore’ and still no change. The HD still will NOT go into sleep mode.

Anyone on Firmware Release 2.10.09 yet? It says in the release notes:

“Resolved issue to improve drive standby performance”

Not sure if it relays to this particular problem.

Does this answer your question?

Nov 21 02:20:20 localhost logger: Enter standby
Nov 21 06:25:07 localhost logger: exit standby after 14687
Nov 21 06:35:11 localhost logger: Enter standby
Nov 21 12:28:48 localhost logger: exit standby after 21217
Nov 21 12:38:52 localhost logger: Enter standby
Nov 21 12:49:54 localhost logger: exit standby after 662
Nov 21 12:59:57 localhost logger: Enter standby
Nov 21 16:15:41 localhost logger: exit standby after 11744
Nov 21 16:25:45 localhost logger: Enter standby
Nov 21 17:09:13 localhost logger: exit standby after 2608
Nov 21 17:19:17 localhost logger: Enter standby
Nov 21 17:39:14 localhost logger: exit standby after 1197
Nov 21 17:49:18 localhost logger: Enter standby
Nov 21 18:09:13 localhost logger: exit standby after 1195

New firmware, still won’t sleep

I am having the same problem.  Have installed the 2.10.9 update (MyBookLive 02.10.09-124 : Core F/W) and it still never sleeps.  Remote access disabled, no servers running, no photos.  Since acquiring it 3 weeks ago it has run constantly.

I tried the connect direct to PC trick but this made no difference.  I have only 170 Gb of data on it.  SSH Top does not show mediacrawler running.

Anyone from WD have a solution?

I had the same problem, just received mine on Monday, installed 2.10.9 and the device has not stopped making noise since, even got quite warm at times. Finally after reading this thread went in and disabled Twonky and iTunes and 10 minutes later MyBookLive went to sleep and has been quiet ever since. Peace and quiet at last! 

So it’s OK for you with the new update Myron?

Yesh. It’s fine for me and I’m using the current/latest firmware in my MBL.  The most recent log entries . . .

Nov 23 00:08:23 localhost logger: Enter standby
Nov 23 06:06:27 localhost logger: exit standby after 21484
Nov 23 06:16:31 localhost logger: Enter standby
Nov 23 06:25:08 localhost logger: exit standby after 517
Nov 23 06:35:11 localhost logger: Enter standby
Nov 23 16:53:45 localhost logger: exit standby after 37114
Nov 23 17:03:49 localhost logger: Enter standby
Nov 23 17:17:57 localhost logger: exit standby after 848
Nov 23 17:28:01 localhost logger: Enter standby
Nov 23 17:39:14 localhost logger: exit standby after 673
Nov 23 17:49:19 localhost logger: Enter standby
Nov 23 17:59:08 localhost logger: exit standby after 589
Nov 23 18:19:15 localhost logger: Enter standby
Nov 23 18:39:14 localhost logger: exit standby after 1199
Nov 23 18:49:18 localhost logger: Enter standby
Nov 23 23:50:04 localhost logger: exit standby after 18046

Same situation: after last firmware, my book live enter in stanby and leave it after about 10 minutes, i have ftp, twonky, and itunes server disabled…

Ditto, following for resolution before HD burns out…

MyBookLive 02.10.09-124 : Core F/W

It’s finally consistently going to sleep and staying there! It through my various tweaking of setting it appears the twonky seems to keep the drive awake due to the -1value for checking for new files. I have now changed this to 1500 and the drive goes to sleep! I have noticed however I occasionally my iPad will wake The drive for no reason which may also prevent it from sleeping, so if you have a iOS device try turning it off for a bit to see what happens? iTunes and remote access is still enabled when it sleeps just incase you where wondering. If you try this could you please post here how you get on please?

Hi mybookW2,

Can you be more speficic, what file we need to modified? I would like to try that.

Thanks,