My Book for Mac Problem

WD External Drives External Drives for PC
1

Hello, I have a Mybook for Mac and I am using it on a PC. It has been working wonderfully until I accidently drop it from knee-height.

The symptoms:
-Immediately afterwards I lost power to the hard drive, when i try to plug the power supply in and plug the usb cord to my computer the light won’t show up.

-After 2 minutes, the lights came on and flashes.

-My computer detects a new hard drive now and is installing the hard drive again (It worked perfectly before).

-After installing the hard drive, when I open up My Computer. My laptop can’t see the hard drive.

-I went to disc manager and uninstall the driver and it AUTOMATICALLY reinstalls the driver again.

-Now when I go to disc manager I can see the driver installed and connected and it says its working properly. However I still can’t see it on My Computer.

NOTE: The hardrive still spins when I plug in the power supply and then the sound stops after a minute or two. ( I don’t know whether or not it stops spinning cuz I am not using it, or it doesn’t have enough power to keep on spinning.)

Thanks

Leon

2

It’s probably shot and beyond do it yourself fixes. Professional data recovery might some data back bit it’s expensive.

Joe

3

What do you mean shot??

I forgot to add that, right after I dropped it. I immediately try to open up the fills and it can still open all the files that I in the folder, but after a short delay the hard drive disconnects and stops working. I am thinking maybe the power adaptor is broken because it was dropped due to tripping over the power supply wire. 

4

When they get dropped the heads or platters or both can get damaged. Check out the links in this post http://community.wdc.com/t5/Off-Topic-Discussions/How-Hard-Drives-Work/td-p/321183 and the videos will help explain how drives work.

Joe