The drive was originally installed on my windows laptop so not sure if that is the problem? Should I uninstall on the windows laptop and reinstall on the Mac?
Actually, my advice is to get rid of the MBL as quickly as possible. I have had issues with an MBL that has NEVER worked properly. I used it as an archive but I now realize I can’t even connect to it any longer.
So, whatever you do, do NOT write anything to this product, just get rid of it as quickly you can and buy something else, other wise you WILL lose files, you WILL end up in trouble - just look at the number of people here with problems that WD cannot resolve…
if you keep only one copy of your files anywhere, you have a chance to lose them, no matter what you use.
my $.02… The best use for MBL is to do backups. Also, this is a NAS device, not a USB drive. There will be a learning curve if you never used one before.
Personally, for the price, it is one of the best Home NAS I ever owned…