Hello.
I bought a My Cloud Home - 6TB drive. And I use macOS and iOS.
I installed it according to what the guide that comes with shows: I connected the the power source and connected it to my internet router (I had to buy a 10 meter cable because the short one that came with it is, well, too short). I created an account using the iOS Mac app but immediately after entering the drive’s 9 digit code I received the information that a firmware update started and the drive white light started to blink very slowly.
This was hours ago… I can’t access the cloud space, I can’t add any folders/files, I can’t seem to stop the updating process… so I ask: what did I do wrong? Do I need to wait until the firmware updates? If so, how long does it take? I thought that using this divide was going to be simpler… but this seems too complex. I actually ended up trying an Hard reset… did I messed things up? Please, people, I’m new to this device… any help is appreciated. Thank you.
