Hi,
I have my book live and I am facing a lot of problems. I could not complete my backup because the unit hangs with error segment fault and my SMART drive failed.
MyBookLive-CHA:~# smartctl -A /dev/sda
smartctl version 5.38 [powerpc-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 18
3 Spin_Up_Time 0x0027 188 161 021 Pre-fail Always - 5583
4 Start_Stop_Count 0x0032 094 094 000 Old_age Always - 6958
5 Reallocated_Sector_Ct 0x0033 137 137 140 Pre-fail Always FAILING_NOW 2675
7 Seek_Error_Rate 0x002e 170 139 000 Old_age Always - 2310
9 Power_On_Hours 0x0032 083 083 000 Old_age Always - 12842
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 165
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 126
193 Load_Cycle_Count 0x0032 198 198 000 Old_age Always - 6831
194 Temperature_Celsius 0x0022 098 077 000 Old_age Always - 52
196 Reallocated_Event_Count 0x0032 143 143 000 Old_age Always - 57
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 4
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
MyBookLive-CHA:~#
I don´t have any idea how to solve this problem. Someone could you help me ?
Follow the log collected by systemlog:
smartctl version 5.38 [powerpc-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Device Model: WDC WD20EURS-63S48Y0
Serial Number: WD-[deleted]
Firmware Version: 51.0AB51
User Capacity: 2,000,398,934,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Mon Oct 13 18:15:44 2014 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (39000) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 18
3 Spin_Up_Time 0x0027 194 161 021 Pre-fail Always - 5291
4 Start_Stop_Count 0x0032 094 094 000 Old_age Always - 6925
5 Reallocated_Sector_Ct 0x0033 137 137 140 Pre-fail Always FAILING_NOW 2675
7 Seek_Error_Rate 0x002e 169 139 000 Old_age Always - 2310
9 Power_On_Hours 0x0032 083 083 000 Old_age Always - 12815
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 161
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 122
193 Load_Cycle_Count 0x0032 198 198 000 Old_age Always - 6802
194 Temperature_Celsius 0x0022 085 077 000 Old_age Always - 65
196 Reallocated_Event_Count 0x0032 143 143 000 Old_age Always - 57
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 4
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
ATA Error Count: 16 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.
Error 16 occurred at disk power-on lifetime: 7257 hours (302 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
01 51 80 e0 11 c4 e5 Error: AMNF 128 sectors at LBA = 0x05c411e0 = 96735712
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 80 11 c4 e5 08 00:45:16.095 READ DMA
c8 00 80 80 5f c4 e5 08 00:45:16.082 READ DMA
c8 00 80 80 10 c4 e5 08 00:45:16.064 READ DMA
c8 00 80 00 10 c4 e5 08 00:45:16.054 READ DMA
Error 15 occurred at disk power-on lifetime: 7257 hours (302 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
01 51 80 a0 68 c5 e5 Error: AMNF 128 sectors at LBA = 0x05c568a0 = 96823456
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 80 68 c5 e5 08 00:44:41.061 READ DMA
c8 00 80 00 68 c5 e5 08 00:44:41.054 READ DMA
c8 00 80 00 a1 91 e8 08 00:44:41.027 READ DMA
Error 14 occurred at disk power-on lifetime: 7257 hours (302 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
01 51 80 a0 e9 c2 e5 Error: AMNF 128 sectors at LBA = 0x05c2e9a0 = 96659872
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 80 e9 c2 e5 08 00:43:19.897 READ DMA
c8 00 80 00 e9 c2 e5 08 00:43:19.897 READ DMA
ec 00 01 00 00 00 00 08 00:43:19.890 IDENTIFY DEVICE
Error 13 occurred at disk power-on lifetime: 7257 hours (302 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
01 51 80 a0 e9 c2 e5 Error: AMNF 128 sectors at LBA = 0x05c2e9a0 = 96659872
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 80 e9 c2 e5 08 00:40:10.686 READ DMA
c8 00 80 00 e9 c2 e5 08 00:40:10.685 READ DMA
c8 00 80 90 00 5b e0 08 00:40:10.685 READ DMA
c8 00 08 88 00 5b e0 08 00:40:10.685 READ DMA
c8 00 08 80 00 5b e0 08 00:40:10.685 READ DMA
Error 12 occurred at disk power-on lifetime: 7257 hours (302 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
01 51 80 c0 8a c2 e5 Error: AMNF 128 sectors at LBA = 0x05c28ac0 = 96635584
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 80 8a c2 e5 08 00:39:34.016 READ DMA
c8 00 80 80 c7 c2 e5 08 00:39:33.975 READ DMA
c8 00 80 80 89 c2 e5 08 00:39:33.903 READ DMA
c8 00 80 00 89 c2 e5 08 00:39:33.902 READ DMA
c8 00 80 80 88 c2 e5 08 00:39:33.832 READ DMA
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
1 Short offline Completed without error 00% 0 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Thank you,
Charles Alves
