I have the most recent version of the WD My Cloud application (1.04). It crashes when I initiate an upload. Crash log below. Any suggestions, support team?
Thank you.
-Cory
Process: WD My Cloud [577]
Path: /Applications/WD My Cloud/WD My Cloud.app/Contents/MacOS/WD My Cloud
Identifier: WD My Cloud
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: WD My Cloud [554]
Date/Time: 2014-02-25 14:03:34.198 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 86443 sec
Crashes Since Last Report: 11
Per-App Crashes Since Last Report: 8
Anonymous UUID: 4611C743-76CC-431A-B915-28579BFD7EA2
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000e00000023
Crashed Thread: Unknown
Backtrace not available
Unknown thread crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000002300000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x000000230000000f rsi: 0x0000002300000023 rbp: 0x0000000000000000 rsp: 0x0181283000000001
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x5fc0102800000000 r11: 0x0001020200000000
r12: 0x0000002b00007fff r13: 0x5fc0102800000000 r14: 0x00000014ffffff80 r15: 0x002e3dc000000000
rip: 0x0000000000000000 rfl: 0x0181dec000000000 cr2: 0x0000000e00000023
Binary images description not available
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 298.09 GB
Serial ATA Device: MAT**bleep**ADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Hub, 0x05ac (Apple Inc.), 0x9131, 0x26200000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0x26210000 / 5
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x26211000 / 6
USB Device: Evoluent VerticalMouse 3, 0x1a7c, 0x0068, 0x26211300 / 8
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x26211200 / 7
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9223, 0x26220000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 3