Backup tab

WD Software & Mobile Apps WD Software
1

Backup tab is not working, I click in it but no response, so I cant copy or backup my files. All ohter tabs ok. Please advise

2

Hello,

Make sure the drive is recognized in the computer, then go to the “Home” tab and click on the drive icon. This should make the “backup” tab available.

3

I have the same problem.  Backup was working fine before installation of updated version of Smartware. All tabs work fine while nothing happens when I click on Backup.Cannot be a Firewall problem as I inserted Smartware in the list of allowed programs.

I am using Windows 7.

Thanks