Your account has been set up as a WD Reseller

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1

I just experienced this message while trying to obtain an RMA for one of my listed and registered drives:

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page” 

 I am an end user, not a reseller,  with a bunch of WD drives registered. Please help me correct this so I can return the failed one. Thank you!

2

How to solve this problem? (Your Account Has Been set up the WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page.)

This is happening to me.

I’m trying to send a hard drive with the error “08-Too many bad sectors detected.”

3

I have escalated your issues.  Someone will be in touch, soon.