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Your account has been set up as a WD Reseller

I just experienced this message while trying to obtain an RMA for one of my listed and registered drives:

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page” 

 I am an end user, not a reseller,  with a bunch of WD drives registered. Please help me correct this so I can return the failed one. Thank you!

How to solve this problem? (Your Account Has Been set up the WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page.)

This is happening to me.

I’m trying to send a hard drive with the error “08-Too many bad sectors detected.”

I have escalated your issues.  Someone will be in touch, soon.

Support for Western Digital Hard Drives | Western Digital

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