I haven’t ever used an External WD product before but have always used internal storage solutions from WD in both my personal and professional life.
I purchased today a Western Digital Essentials 2TB external hard-drive for the backup ability.
I understood there would be software preinstalled on the drive and I had planned to make use of that software. However after installing Western Digitals Smartware software I was disgusted how I can’t select files or directories for a regular backup like I could with my 5 year old (recently dead) Seagate Passport. Instead it has a “intelligent” search feature for movies, pictures, music, documents and “Other”.
Other doesnt even mention, or have a description. Outside of a list of file types it searchs for according to the online user manual.
What kind of “backup” solution doesn’t allow me to possibly select a program-files application that might be doing incremental backups? Perhaps I have a database program and its saving inside the application folder to a “Backup” folder.
I already did my backup and im not seeing anything business relvant just some of the above mentioned items. The “intelligent” software makes the drive completely useless as it sits, without the ability of myself being able to select the files and directories I want to backup im trusting the Smartware software to backup everything I want, except its missing a great deal of it and at present im unable to resolve this situation.
My current plan of action is to wipe the drive in linux and do my best to destroy the VCD partition and then use the Seagate software as it had the ability to…oh, I dont know, back up whatever the **** I wanted it too.
I see this forum full of complaints, maybe Western Digital should try listening to its user base, or at least give us some god-**bleep** adanced functionality.
A loyal Western-Digital customer of 15 years.