(1) Removed SmartWare software from my computer (might re-install at a later date)
(2) Shutdown WD My Cloud, unplugged both My Cloud & My Book for an hour
(3) Plugged everything in and waited
Dashboard itself takes about 10 - 12 seconds to fully load, everything displayed considerably faster, all scanning stopped, all pages of Dashboard load quickly, any changes to settings take effect quickly. So at this stage almost as good as pre FW 4.00 upgrade.
Still have issues regarding Notifications showing incorrect time stamp (3 hours in the future)
Cloud Access shows relay connection it was a direct connection before the upgrade. Have turned Cloud Access OFF for time being.
AS I indicated situation stable won’t say it is resolved becaues the FW 4.00 resolved no issues for me and in fact created two that I know of.
Obviously have turned automatic firmware updates OFF.
What is the current status of your WD My Cloud? If you are still experiencing issues then perhaps it would be best to be directly assisted by WD. This can be done by phone or E-mail.
Customer service called me yesterday, we spent about 90 minutes on phone trying to resolve. Am hoping to hear back today perhaps tomorrow what solution they come up with.
In its current state this My Cloud and the My Book I bought to go with it are of very little use to me.
I think it is fair to say that FW 4.00 was not ready for distribution.
I think it is also fair to say that WD should provide end-users an easy means of rolling back FW updates.