Desktop app would announce it was “locked” and not accept any passwords, until suddenly one day it did accept one.
It then went back to its previous problematic behaviour - at every startup it would announce a new version of the software was available (IIRC from xxxx.34 to xxxx.37), I would say yes to downloading this, it would never complete. It cannot be uninstalled nor reinstalled because there is a “package problem”.
I’ve downloaded the desktop app from both the WD site and through the app - same problem both places. Is the software on the WD site really not the most recent version ?