NO BUBBLE WRAP OR FOAM TO PROTECT NEW WESTERN DIGITAL HARD DRIVES!!
This is the second time I have been sent a delicate, fragile drive in the post with ZERO protection. This is happening because western digital are selling them in bulk to UK retailers with no protection at all for the drives. The retailers then send the drives out into the courier systems, again with ZERO protection. WD say it is not their fault and if the customer is not happy with the lack of protection to send the drive back. (So it can be sold to someone else, of course and cost people money in postage and time too)
I am very upset, because I need this drive now. I waited a week for it, if I send it back, I will have to wait another week.
And where do I buy from to get protection? WD used to be so good. I was proud to give them my money and always recomended them, Their new drives would always arrive in a box that had foam inside, nice and secure. But now we get nothing!
Here is a video of a standard courier sorting station. Imagine your new drive with no bubble wrap or foam, going through this system.
We all know how the courier systems work. Hard drives need protection from the factory to the customers doorstep.
WD please can you simply charge us more for foam/bubble wrap and the extra space needed on the van?
Personally, I need the drive that was thrown on my door step saturday afternoon, replaced with a new drive with foam protection sent to my house before Wednesday. Please can you tell me how I may acheive this?