WS Security causing weird TODO dialogue box on boot? Help!

[AndyCalling]

I have installed the WD Security program on my PC so that I can control the password access to my new WD My Passport Ultra 2TB drive. It works well, when the drive is connected. If I boot without the drive connected then my PC will, about a quarter of the time from a cold boot, pop up with a dialogue box.

This dialogue box is titled to show it is generated by ‘WDDriveAutoUnlock’ and it simply states ‘TODO’ and that the developer needs to remember to fill in the options on the dialogue. It offers me the choice of ‘OK’ or ‘Cancel’ but whichever I choose the problem returns. I have tried the last version of the WD Security app and the new version that has just been released. Both do the same thing.

I run a pretty new build (months old) which boots quickly to Win 8.1 x64 pro via my SSD with UEFI Secure Boot and the only things that load at start are the controls for the various hardware drives (vid, audio etc.) and the ‘Send to OneNote’ tool that installs with Office. I run a clean system and know what I’m doing.

I wondered if my system was booting just too fast for WD Security to cope. I have tried setting the ‘WDDriveService’ to ‘Automatic (Delayed)’ in the services manager but that does not seem to solve the problem.

What is this dialogue supposed to show? Is anyone ever going to get around to filling in the options? How do I make it go away? Please help, because this is really annoying and is making me want to return the drive. I can’t help feeling there ought to be a way around this though.

So any ideas, forum boffins?

[Trancer]

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp
Regards,

[AndyCalling]

Thanks for the advice, I have sent the text of this issue off to the support email address. I am still interested in anything people on this forum can suggest I try though, as I usually find community forums to be better sources of assistance than company support arrangements (that is a very general statement and not specifically about any one company’s support offerings) so I usually start with the forums.

So, any ideas, or anything I can try?

In case it helps, here is a capture of the dialogue box that appears: