When I upload to My Cloud my IOS photos, I used to go to the IOS Photos app, choose a photo, click the Share icon, choose the My Cloud app, then I select the folder in which to save the Photo under the original filename IMG_xxxx.JPG. But recently, whenever I do this, a different filename format is used such as: 028CEF2C-E32A-47BF-A74F-12954DDDE7CA.JPG. When I use the My Cloud app directly and upload the photo, it retains the original IMG_xxxx.jpg file. And When I do the share icon but do email, it retains the original filename. So it doesn’t appear to be a problem with IOS rather with the share function to the My Cloud app.
Can you get this fixed? Or perhaps there’s a setting I haven’t found yet. Thanks.