I’m trying out my new My Passport. It’s normally attached to my main computer (XP & Office 2003 Pro) and is backing up automatically as it should. By going into ‘My Computer’ I can see the files of the day OK and if I retrieve them to a folder in that computer everything works fine.
Of course the whole idea of getting it is so that it will retrieve to a different computer if necessary and this is where the problem starts. If I try to retrieve to my laptop (Vista & Office 2003 Pro) I cannot read the files because of permission problems - so that’s not much use. All the files were created with no restriction. I should say that I can access all the files it backed up during its initial full backup, but not the new daily ones.
With Word I get “Word cannot open this document: user does not have access privileges” and with Excel it’s 'Excel cannot access ( ) the document may be read-only or encrypted"
Can anyone help?