Won't play a format of a movie - now can' play anything, frezzed

Won’t play a format of a movie and then it shows it as a song i can’t play, deleted it and still there - now can’ play anything.

Please help … how to fix this, remove this??

I try to play another movie and it won’t … still shows the-non working movie as a song that can’t be played …

this is a regular problem when I try to play a downloaded movie with wrong format information and then it messes everything up

I BEG YOU HELP ME!

Well, that’s the kind of stuff that happens when you download stuff from the net.

You’ll need to pull the plug and reset the box.