I just bought a mycloud 2TB. I know it’s something simple and I think it’s the uname pword. I have downloaded smartware and choose my computer and then mycloud. It asks for a uname and pword…I’ve tried them all. I think that’s why I can’t get past this screen. I’m frustrated and don’t have a lot of extra time to geek out with my limited abilities…what the heck uname pword does it want? I just want to be able to backup (mirror) my hard drive files. Please help and be kind if there is a faq explaining this. I’ve heard such great things about the mycloud and I’ve just felt frustrated since I bought it.
BTW, it is connecting through my router, it is a direct connection and I can see the drive. No problems there. I’m just not doing something simple and I know it