WD Community

Won't allow me to change the password on initial setup

I just set my 4th ShareSpace back to default for a myriad of reasons.  In the process I upgraded the firmware to the latest code.

Now when I log on and go through the initial setup, I get a failure message at the end that says,

"Failed to change password!"

I’ve tried several different passwords of varying degrees of difficulty.

I’ve tried different browsers

I’ve rebooted the device

I still cannot go past the initial setup because of the same error every time.

Any ideas?  Tech support is closed (which is awesome at 4 in the afternoon.

Did you ever get help on this?

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