Within warranty

Hi my WD passport is within warranty. I bought it on May2020.but from today onwards whenever trying to connect its making a beeping sound but not been recognised by my laptop…i tried to connect it with pc also…but failed…Now plz help… I don’t know the service centre in Kolkata, India.
the phone number of the customer support is also not working…how should I reach? All my folders are also in danger…plz help…


Please refer to the following KBA article: Windows or macOS Cannot Find My Drive