Wireless Mouse/Keyboard Freezing when WD Elements plugged in

WD External Drives External Drives
1

My wireless keyboard and mouse stop working when I plug in my 2TB WD Elements external drive.

I can only plug it into a USB hub, because my computer is all USB-C.

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Hi @lrmeu,

Please refer to the article External Drive: USB Hubs or Cards Not Recommended: External Drive: USB Hubs or Cards Not Recommended

Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask