Hello-
I am extremely frustrated. I originally had this WD 5000 (500GB) backing up my HP Vista laptop (with no issues), but I cannot get my older XP Desktop to read the drive.
It shows the usual symptoms- appears as a USB device in the Tray, can’t be seen in My Computer, but can be seen and opened through Manage/Computer Management, etc.
Here is everything I have tried to date besides throwing the **bleep** thing out:
-
Uninstall and reinstall the MS drivers (upon reboot it then picked up that it was a WD My Book Drive but still not read by My Computer)
-
Go through Computer Management and add as a drive (multiple times, never appeared in My Computer)
-
Tried some suggested Registry hacks (delete High filter & Low filter)
-
Turn off the 1394 Network Connection
-
Try using a USB conection in the back of the computer
None of the above have worked. I can see the drive through Computer Management, but when I try and copy the files from my C: drive to the named drive (the WD external), it tells me the “destination drive cannot handle long file names” which baffles me because it’s listed as an NTFS drive which is designed to handle the 256-character names (which they do not exceed).
I already have files on the drive, so I am not thrilled with having to copy them to onto my Vista laptop and then try and re-format the WD, esp. since I am not confident that it will work.
Any new suggestions based on the attempts I have already tried listed above?
Thanks,
-Steve C