I’ve had intermittent issues with my WD Live device seeing my network share. Sometimes it would work, sometimes it would not. The share is always visible from other computers on my network.
I think I may have narrowed down the problem: if my network’s Master Browser is set to a computer other than the computer hosting the shares, the WD Live device has issues connecting to it.
I could not connect to my /media share this morning from the WD Live. The network’s Master Browser was set to my wife’s desktop. I shut down the Computer Browser service on her machine (Control Panel -> Administrative Tools -> Services; click on “Computer Browser” and select “Stop the service”) , and my son’s computer became the Master Browser. I shut down the Computer Browser service on that machine, and my machine (which hosts the /media share) became the master browser. I don’t know what the analgous steps would be for a mac device.
To determine which computer was the master browser, I used the script posted here: http://scottiestech.info/2009/02/14/how-to-determine-the-master-browser-in-a-windows-workgroup/ – Andy_D posted it in this thread.
On my machine, I opened a command prompt and typed NET VEW. At first nothing appeared in the box; I opened Windows Explorer and navigated to the network to force a refresh. Trying NET VIEW again this time displayed the seven devices on my network.
I rebooted the WD Live device, and upon navigating to Network Shares, I could see every machine on the network, and could connect to all shares.
I suspect the transitory nature of the Master Browser might explain some of the weird behavior people are reporting, with share sometimes working and sometimes not, and why different amounts of voodoo sometimes fix the problem – or at least make the thing start working again.
Please let us know if this helps.
Of course, you should first be sure your network settings are configured correctly. I followed the steps outlined in the youtube video referenced in this post by Mutt72 when I was first setting up my device some months ago.