Hi, I have a WD My Passport Ultra external hard disk which runs fine on my home laptop. It is locked using CD locker software that came wiwth the disk. I have a lenovo yoga running windows rt 8.1 that I use when travelling, however I cannot unlock the hard disk. I can see it in the file list, and the icon for cd unlocker, but when I double click on it I get an error which says “This app can’t run on your PC” . I went to the windows app store and downloaded a WD app, however when I opened it it said “no supported WD devies found”. Can anyone advise what the problem is?
Windows RT cannot run regular applications as the processors architecture are different. From Wikipedia : Windows RT is an edition of Windows 8 and Windows 8.1 designed for mobile devices (primarily tablet computers) that use 32-bit ARM architecture (ARMv7). Windows RT: Wikipedia.
The WD Unlocker application is designed to work on Windows X86 machines, such as your home laptop.
The only way around this would be to remove the security or a different tablet which would have an X86 architecture such as a Windows Surface Pro, but there are several others in the market.
