I have 3TB My Book Essential USB 3.0 and I just installed windows 8.1 and I connected my drive into a USB 3.0 port and nothing happened.
My device isn’t showing up on ‘My Computer’ or niether on ‘Device Manager’
I did connected the device to a USB 2 port and he works fine and Windows recognize him but he doesn’t work when I connect it to USB 3.
I downloaded the SES driver while the device was connected to USB 3 but it didn’t help.
When I tried to update the firmware I got the following message:
“disconnect all usb devices (except mouse and keyboard), reconnect only the WD drive you want to update, and then click rescan”.
Thank you.
