Windows 7 with two users

WD External Drives External Drives for PC
#1

I opened the WD quick view to backup my user account.  However, when I got to the second user account, it won’t let me use the WD quick view.  How do I backup the second user account?

#2

Hello,

What is the model of your WD drive? Are you using WD Smartware to create the backup?