Windows 7, wd passport 2500 "invalid user name or password" problem after formatting


#1

Hello,

I have wd 2500 passport harddrive which was working perfectly with vista…I formatted my computer and installed Windows7 with new partitions… Nowwhen i try to get my files from wd hd, it does not accept the password I nomally used before…I installed dmailler version9, still doesnot accept the pasword and say “invalid password”…

I appreciate an urgent help…

Cheers,

Gul


#2

I am guessing the password for dmailer was stored to your Vista.

Can you re-install software from external drive?  Of course your profile info must be re-created.