WD Community

Windows 7 Backup Fails to Recognize External Hard Drive

When I go to backup and restore in Control Panel it shows the backup drive under location, but when Backup Now is selected it shows “Windows cannot find the disk or network location where your backups are being saved.”

Hello,

 Is the drive visible under windows explorer with no problems, What type of drive are you using?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.