I have a 4TB MYCloud device attached to our LAN via a switch, while the device works and is accessable, it does not show under networks as a list in either Windows 7 or Windows 8.
It used to, nothing has changed, so I am at a loss as to how to make it show
KarterJK, this is the My Cloud EX2 subforum. Just wanted to make sure that you have the My Cloud EX2 and not the regular My Cloud. The My Cloud forum is here → http://community.wd.com/t5/WD-My-Cloud/bd-p/mycloud
When you open the network and sharing center, is your network private or public? If public, change it to private. If private already, check that file sharing and network discovery is on through advanced sharing options, or through services.msc
I have a 4TB MYCloud device attached to our LAN via a switch, while the device works and is accessable, it does not show under networks as a list in either Windows 7 or Windows 8.
It used to, nothing has changed, so I am at a loss as to how to make it show
any suggestions, is greatly appreciated
DB
Oregon US
Hi Karter,
This behavior happens on a switch. When you expand network in explorer left pane. , and you do not see it, just click network and it will show up, on the right pane, under Media devices and under storage. This happens on my switch but not on my router. Windows is so dumb. My router can find it and map it but Windows sometimes (not always) fails to look properly (I am currently looking at it in Windows 7 ).
You can also check by clicking on the network icon on bottom right hand side and open network and sharing center, then at top right click “see full map” and Windows will correctly find and map the device including the switch.