I have an old WD hard drive, most likely an elements portable, though the plaque on it with model no etc. is scratched and I can’t make out what it says. Connected it to my Windows 10 Dell laptop and the white light on it blinks but I can’t see the hard drive in My PC. WD dashboard doesn’t scan it either. What do I do?
Hi @suneet,
Please refer to the following articles for accessing the Disk Management in Windows and Disk Utility on macOS:
Title: How to access Disk Management in Windows
Link: Access and Use Disk Management Tools on Windows
Title: How to access Disk Utility on macOS
Link: How to Access and Use the macOS Disk Utility
Please refer to the below link to troubleshoot the issue:
Title: Windows or macOS Cannot Find My Drive
Link: Cannot Find My WD Drive on Windows or macOS
Please test the health of your drive using the Western Digital Drive utility:
Link: How to Install and Use WD Security and WD Drive Utilities Features
