I have moved to another country, which required a new router. I have connected my MBL to the router via an ethernet cable just like I used to in my previous home. I have assigned a static IP address. It shows up as a storage device in file explorer>Network. I can access the UI/Dashboard via a browser using the IP address.
I have access to the files via my phone app (IOS)
When I am trying to map any of the shares on my two Windows 10 laptops, it prompts for a password - three times in a row. None of the user-password combinations defined (admin or other) work. I always get back the same error message “You do not have permission to access \192.xxx.x.x\Public. Contact your network administrator to request access.”
I have tried using the old WD software to no avail. Any hints?