Windows 10 Client Problems

I have two windows 10 client computers connected to a DX4000. The Launchpad will appear on the client PCs but the Dashboard will not load. I get a screen to load the password, then it tries to load, but just disappears from the screen after over 60 seconds. Same thing happens on both Windows 10 PC.

I can do a remote desktop into the DX4000 and all works perfectly. Even set up and perform a backup on both client computers. The only problem is when on the client computers the dashboard will not finish loading and display. I have uninstalled the connector and reinstalled and shut the firewall off on the client computers. No help. Any ideas? Thanks

Will have to think on this. In the mean time post your quizzer here also