Installed Smartware ver 2.4.10 on a Win 8 laptop. My HD is partitioned into a C: drive (Windows) and a E: drive (Data).and I am using MyBook Live 2TB hard drive.
I have set both drives for backup with selected folders from C: and the whole of E: in my backup schedule I have tried both Continuous and Scheduled backup options and have also used the Backup Now option.
My problems are that : (a) There is no progress shown of any backups occuring (b)under the Backup tab the right hand side of the screen indicates no files have been backed up © when I view the Mybook Live drive under Windows Explorer there are SOME files present in the Smartware folder but nowhere near enough files for a complete backup (d) there is no report or log of the backup job having completed (e) on the backup schedule for ONE of the drives it indicates a ‘last backup’ date/rtime even though the backup screen says no data has been backed up!
Backup software is crucially important and I have to have confidence that it works 100% accurately all of the time. I have no confidence in WD Smartware so far unless of course I have completely misunderstood how this software is suppoed to work.