WiFi Pro copy folders to USB - 403 user does not have permission


#1


When copying images from My Passport WiFi Pro to another My Passport HDD via USB (using My Cloud app on my Android phone), the folders are created, but I see the attached error “403 - User does not have permission” when it attempts to copy the files.

I have confirmed that the file/folder permissions on the destination drive are ‘everyone’ ‘full’. Could it be the formatting - NTFS? Any suggestions?


#2

Hi skipperce,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

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