I just got the device yesterday and it seems to be working fine as a backup drive but the wireless features so far are unreliable.
The My Passport network just disappears every once in a while and I have to restart the device (even though the lights remain as they should the entire time). It just happened to me while I was transferring files from a mobile device to the app and the transfer failed in the middle. I don’t want to try transferring again because it’s likely that the network will go mute again.
My own internet connection has been flawless, so it can’t be the reason.
Has anyone else experienced this? Is this a bug with my device or just poor performance?