What I’ve done on the one Windows 10 machine that is having trouble (SMB related) with the My Cloud is to “map” the Shares in Windows 10. See this WD Support link or the WD My Cloud User Manual for more information on how to “map” a share/drive. I have no problems accessing the “mapped” networked share on the My Cloud this way even though the entire My Cloud drive fails to be listed under Computer in Windows File Explorer. There are various SMB workarounds that are mentioned in the Compilation of Windows 10 Methods link above that I tried which work to solve the problem(s), but reverted this Windows 10 machine back to stock since I use it as a test bed.
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