Why wont my folders show up when I click on network?

Windows 10 is well known to have problems showing the My Cloud in the network neighborhood. There are numerous threads on it, if one searches this subforum.

Start by taking a look at the following thread/link that has some general methods that have worked for some.

https://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576