I resent one of my users the invitation for cloud access but when they click the link they get an error “Request Rejected, the device owner rejected your request”.
I did not. I never even received a request to approve or reject.
So before deleting this account and re-create I set up a test account for myself (different email), sent an invitation, clicked on Create Account, created the account and then tried to login, only to receive an error that the device is not supported.
What in the world is going on??