I was trying to follow the instructions on the page link below with the eventual goal of uninstalling WD Smartware from my pc. I use Ghost 15 instead. The first step on the instruction page was to download and run the firmware updater. When I tried this, I got the message “No drive found. Please insert a WD SmartWare drive to continue then click Rescan.” Clicking rescan just brought me back to the same message. I checked under My Computer and the My Passport Essential SE drive was definitely there running just fine.
Can someone help sort this out?