I registered my two 1 tb drives from Best Buy’s 2010 black Friday sale and both serial numbers came up as having a 3 year warranty even though the drives were made in Septembe 2010.
WD support said if I send them a copy of the reciept they will extend it to 2015. What is going on here? Is this a sneaky way to reduce the warranty to 3 years? They have the serial number and not only should they know the date it was made but they probably know the name of the person who put it in a box in Thailand.
The excuse from the tech was “both Caviar Black drive belong to a new line of product”
Yeah right.
Just wondering if anyone else noticed this.
