pooh_200591 I suggest you contact WD support. The manual says your model is supported, however I’ve encountered several issues across the forum when it comes to NTFS formatted drives (eg here or here). Also, says supported but not in what file system. From what I’ve read, WD TV Play is iffy when it comes to NTFS drives.
In the Knowledge Base, your WD My Passport Essential 3.0 drive is listed as working/supported.
