I honestly think the person responsible for quality-checking and approving this backup software for release should be fired, and the programmer given some extra training. This is the slowest, most resource-hogging application I have encountered.
I have the latest 1TB My Book Essential and applied all the firmware and software updates. It’s running the first full backup of my main personal computer, which has a drive dedicated to storing images and music files and this is the drive I’m getting backed up. There are 160,000 files taking 117GB of space.
Well, after just over 24 hours of continuous processing it has got to file number 79,000 and 83GB has been copied.
Looking at Task Manager for WDSmartWare.exe I see… 139,180,000 Page Faults, 286,800,000 I/O Reads, 211,000,000 I/O Writes, 100,000,000 I/O Other.
So it’s reading and writing at about 300-400 bytes at a time, and page-faulting almost continuously. The PF Delta is usually 2,016 and the CPU Utilisation is always around 90%.
At this rate I will need to leave the computer going for another day to complete the backup.
I have XP SP3, and a well-tuned system on all the latest operating system patches.
This is obviously unusable. WHAT IS GOING WRONG, please?