why is WD Gouging me now… used to be good service the advanced RMA i just did the Advance RMA beinging of the month… i didnt notice in the email… but visa. charged me 35 bucks to do Advance RMA used to be free. what BS gouging is going on… costs me a fortune for hard drives and now they gouge me 35 bucks to send in a hard drive under warrenty "
The 25 Advance RMA Service Fee is a non-refundable charge that is separate from the amount that is withheld from your credit card. If WD does not receive your product(s) within 30 days from the date the replacement product was shipped, your card on file will be charged . If we are unable to charge your card, we will restrict your account from future Advance Replacement requests and void the warranty on your replacement product."
frigin BS guess last time i buy WD i bought it for reliablity and the Advance RMA not anymore really pissed off