Why has Dashboard stopped working?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I used to be able to log into the dashboard at  http://10.0.1.2/UI. Then about a week ago I started getting the message “Safari can’t log into the server”. I can access it through Terminal by using “ssh root@10.0.1.2”. How can I get the dahboard to work again?

Yhanks.

2

Are you able to access the Dashboard using a different Internet Browser? What if you perform a soft reset by holding the reset switch located in the back of the unit? This processes is not data-destructive as it only affects the Dashboard.

3

Tried Firefox and it does not work either. Is the switch you are talking about the recssed one that needs a paper clip to reach? That’s the only switch I see but want to be sure I’m doing the right thing. 

4

That is correct. It’s the paperclip switch near the power adapter jack.

Hold it around 20 seconds with the unit on in order to reset the Dashboard.

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